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Quality Statement

At Wessex we take pride in every aspect of our business. To ensure the very best customer experience our dedicated sales team will be on hand throughout the entire process. In production our team meticulously check your home at every stage in the manufacturing process to ensure we maintain the very highest quality standards. After your home has been delivered, our after sales team will visit you to ensure you are happy with every aspect of your home - this after sales service is there to support you long after you have moved into your lodge or park home.

BUILD QUALITY

All Wessex homes and lodges are built to a standard that surpasses the requirements of Residential Standard BS 3632. This starts with a chassis main frame constructed from at least 6mm hot rolled steel, angled to provide deflection less than the Code of Practice allows, therefore minimising structural stresses. The use of plasterboard walls gives greater fire protection, reduces sound transmission and gives the solid construction feel of a traditional built home. PVCu windows and doors are manufactured on site to domestic standards with internal beading for extra security. Our roof trusses are assembled in our own truss plant using conventional nail-plates, and on twin homes linked to engineered proprietary "I" beams for maximum support. All aspects critical to the quality of our homes are managed, controlled and carried out by our own experienced craftsmen. Materials and components are carefully chosen and specified to give optimum durability and to ensure the manufacturers product support service.

MADE BY CRAFTSMEN

We aim to be the premier lodge and park home manufacturer in the market by committing to provide quality customer driven solutions, which meet our customer’s, unique needs. To do this, we maintain the highest standards of quality in our procurement, manufacturing and production process. Our craftsmen and tradesmen construct every home to the very highest standards overseen by a quality supervisor who rigorously inspects the work before being accepted, documented and photographed for record and traceability. Our design team also regularly inspects homes on the production lines to ensure compliance with relevant British and European standards.

EXCELLENCE IN CUSTOMER CARE

Additionally, we provide the highest standards of customer service within the industry through trained and proactive team members. We commit to high ethical standards of business conduct together with a professional commitment to developing our business and provide our customers with timely and innovative design solutions.

Whether you’re purchasing a unique luxury lodge or a park home for your retirement, we promise to deliver industry leading design, unsurpassed final finish and true Wessex style.