Warranty Information

All our luxury lodges and park homes are built to BS 3632, the residential standard for park homes.  All lodges and park homes built to this standard are designed to last at least 50 years, are energy efficient and come with a 10-year GoldShield structural warranty

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The GoldShield 10-year structural warranty scheme is designed to offer the same level of cover, as you would expect to enjoy with a NHBC warranty on a traditional brick built property.

The warranty scheme is provided and administered on behalf of the NCC and insurance backed by MB&G to give you peace of mind.

For every park home and lodge we build, we register the home with GoldShield and pay in full the GoldShield insurance premium for the duration of the warranty.

Please note: To enjoy this warranty your chosen park will need to be registered with GoldShield, you will need to register your new home with GoldShield when you move in, and there are also certain maintenance requirements placed upon you to maintain the warranty.

To check to see if your chosen park is registered with GoldShield, or for more information about the cover provided, call 0191 258 8124 or visit www.goldshieldwarranty.co.uk.

In addition to the 10-year structural warranty, all our lodges and park homes come with:

  • A 12-month guarantee on the entire contents as supplied by Wessex
  • A 40-year manufacturers guarantee from Metrotile for the roof tiles
  • A 10-year frame warranty (handles and hinges not included) and 5-year glazing warranty for PVCu double glazed windows 
  • Up to a 5-year manufacturer’s warranty for all appliances and boilers (all appliances and boilers supplied are branded at least ‘A’ grade rated) 

Owners Information